In the expansive world of “The Witcher 3: Wild Hunt,” the “Blood and Wine” expansion brings players to the opulent land of Toussaint. Among its many quests, one particularly stands out for its humorous bureaucracy: “The Customer is Always Right”. This quest leads Geralt of Rivia to the Chiara Bank in search of a forgotten bank account. What follows is an elaborate ordeal filled with red tape.
Starting the Quest
The quest begins when a vineyard owner spots Geralt near Trentin’s workshop in Beauclair. The vineyard owner, an old client of Geralt, had once placed the witcher’s earnings in a savings account at the Cianfanelli Bank but never got the chance to inform him. With accrued interest over the years, Geralt is directed to the bank to claim his reward.
Visiting the Bank
Upon arriving at the Cianfanelli Bank, players must be mindful of the bank’s operating hours, opening at 8 AM. Geralt speaks with a bank clerk, only to be informed that their records incorrectly list him as deceased, thus complicating any withdrawal process. To rectify this error, Geralt is advised to obtain Permit A38, a seemingly simple task that quickly turns into a bureaucratic nightmare.
Tracking Down Permit A38 and Form 202
To get Permit A38, Geralt must visit Window 1, located near the bank’s main entrance. Here, the woman informs Geralt that he is in the wrong place and directs him either to the records or the archives. Correctly choosing the records room upstairs, Geralt must bypass a long line of irritated customers and learns from the records clerk that he needs Form 202 to proceed further. The necessary form can only be obtained from Window 1.
Dealing with the Frustrated Customer
Returning to Window 1, Geralt is confronted by a disgruntled customer he had earlier cut in front of, culminating in an unavoidable fistfight outside the bank. Winning the fight yields 100 crowns, providing some minor compensation for the hassle.
Following the Clerk Scent
After the altercation, Geralt returns to Window 1 but finds it abandoned. Using his Witcher Senses to track the clerk through her scent, Geralt discovers her on a break at the main tellers’ section. Here, Geralt must sit on the bench and wait for the break to end. A fellow customer seated next to him offers sage advice: treating the clerk kindly with gifts of flowers or perfume could make the process smoother.
Reaching Master Cianfanelli
When the clerk returns, Geralt can use charm or give flowers/perfume to sway her favor, leading her to summon Master Giacomo Cianfanelli, the bank’s owner. Initially firm about the need for proper documents, Cianfanelli quickly obliges upon seeing Anna Henrietta’s summons, negating the need for further paperwork.
Entering the Vault
Cianfanelli then guides Geralt to the vault, where the witcher discovers his deposit box empty. Giacomo admits to using the funds but promises repayment if given a week. At this juncture, Geralt can choose between waiting for the repayment or attempting to retrieve his money immediately by force.
Choice Outcomes
- Forceful Retrieval: Opting for immediate payment, Geralt must fight and incapacitate the guards. Upon victory, the witcher can retrieve a key to access the vault, confronting Cianfanelli upstairs for 200 crowns. However, this action results in a permanent ban from the bank.
- Waiting a Week: If Geralt decides to wait, he can return after seven in-game days to receive 500 crowns and a sword named The Reckoner. This option leads to a more amicable and profitable resolution.
In summation, “The Customer is Always Right” showcases a unique break away from the combat-heavy quests typical of “The Witcher 3,” instead presenting a bureaucratic challenge laced with humor and the intricate details that fans of the series have come to love. Whether choosing to be patient or assertive, Geralt’s trek through the maddening world of bank paperwork remains an unforgettable experience for players.
